The personal information that you provide enables us to provide our services and to improve. The safety and care of your personal information is key to our service, so we promise to always treat it with the utmost respect.
By using the Rocket Fuel website, you consent to the collection and use of your data as outlined in this policy.
What personal information do we collect?
- Personal information is taken when you fill in forms on the website, such as when you sign up or support a particular artist. The information taken generally includes your name, email address, shipping address and telephone numbers.
- We take your login credentials (email address and password) to allow you to use the site.
- We receive a copy of the details on all payment transactions made.
- We may receive information that you send as part of correspondence you send to us - e.g. an email reporting an issue.
- Any other information you post on the site such as comments or reviews.
- Your payment details are only revealed to Rocket Fuel staff and artists in part.
- Non-identifying visitor statistics are also taken via Google Analytics.
How do we use your data?
- Your data is key to enable us to provide the Rocket Fuel service as a whole.
- We'll use your personal information to identify you when you sign in.
- We'll send you email updates on your Rocket Fuel activity, for example, when you make a payment, or when you reset your password.
- From time to time we may send you emails updating you on any major Rocket Fuel news, you may opt out of these emails at any time.
- Artists you support can also send you email updates, again, you can opt out of these at any time.
- Artists may contact you in order to fulfill a reward you've earned.
- We may also use your personal information to contact you on any administrative matters.
- We'll also use and analyse your data in various ways to make our service better.
- Resound Media Ltd may contact you regarding any of its brands they think may be helpful for you.
How we won't use your data
- We'll never sell your data to anyone else.
- We won't SPAM you.
- We won't release any of your private information publicly.
Who can see your data?
- Rocket Fuel and Resound Media staff.
- Limited amounts of data may be visible to third parties who enable provision of the service such as payment processors, email campaign management and statistics.
We use an SSL certificate to encrypt to help ensure your personal information is kept safe. An SSL certificate works by encrypting your personal information, such as your password or credit card number, so if it was grabbed en route from you to us, it would be unreadable.
Any information that you post in public areas of the site can be collected by other users and the general public. Please exercise caution before you disclose any information in this way.
We may disclose information to authorities where it is necessary to comply with the law.
You can modify the personal information you provide by logging into the website and updating your profile.